I initially spoke to Matt on the phone and sent him photos of the existing pond and it was decided that I needed a new pond liner as mine was leaking although I was given the choice of having fibreglass.
A few weeks later, Natalie and Tyrone came round to reline the pond. They were both very professional and knowledgeable They did an excellent job.
Existing stones were used to anchor down the liner and I chose to finish the landscaping and add extra rocks in my own time.
I would definitely recommend this company

Pond fibreglassed. And so much wise advice beforehand. So knowledgeable and helpful. Absolutely excellent service.

Matt’s team came to install a new liner and moved my fish into their holding pond. Unfortunately, not only had next doors tree roots penetrated the old liner, it had also broken one side of the pond wall. I had another smaller filter which they moved and hooked up to the holding pond, also an air filter. Matt then arranged his builders to attend a few days later to get rid of the tree roots and rebuild the wall. His previous team then came back to install the liner and return the fish. They were all easy to get along with which really made the rebuild a pleasure. Top marks Matt & his team.

Our pond was absolutely rancid could not see the fish because it was so murky. Natalie Turned it back into the pond it use to be, we can now see our goldfish and have a lovely fountain, it is now a pleasure to look at again. I will be using the company again, they were vey professional and efficient. Thank you

Matt and the whole team at That Pond Guy have been amazing. I'm a first time owner of a pond that I didn't create, so was having to do a lot of quick learning. They tried to keep what we had and be careful not to do anything that wasn't necessary. Natalie worked so hard and efficiently each time and really held my hand to ensure I understood how to maintain the pump and look after the fish once the work was done. She also helped make it look gorgeous reusing stones and things that were already there. I love my pond and am so glad to have the team there to help maintain it.

Matt & his team have transformed my pond from a rather neglected eyesore to the envy of all my friends! It’s a very large pond & entailed 2-3 weeks of hard work, not least by Nathalie, who was a force of nature! It was clear from the start that it wasn’t just a job of work - she took a personal interest & the result reflects that. I would not hesitate to recommend Matt & his team for their expertise, hard work & enthusiasm. Thankyou for making my pond something to be proud of!

A couple of the guys from That Pond Guy LTD came round the other week to do a full pond service with water replacement. They did a fantastic job, really knew their stuff, and even checked all of our fish, pumps, and lining to make sure all was in check. We recently inherited over 40 koi when we moved in a few months ago without any prior knowledge or experience but these guys were great at reassuring us and explaining everything through. I would definitely recommend them to anyone.

An excellent service for a pond seriously in need of a complete drain, clean and refill. The quote was reasonable and came with full details of what would be done and what would be needed on site. Ash, whom came to do it, arrived on time with several confirmation messages when he was on his way to let me know his ETA. He was polite, friendly and helpful and gave me lots of advice and the job was done quickly and efficiently. Great to be able to see all my fish in clear water rather than cloudy green water and without all the build up of sludge on the bottom.

I can highly recommend That Pond Guy, we had a tricky/challenging pond and had struggled for a while to find anyone to help us make it watertight, the work was carried out professionally and efficiently.

The That Pond Guy team recently rendered and then installed a fiberglass lining to our garden pond. Delighted with a first class service - prompt, polite and high quality.

All work completed to a high standard and after sales service was excellent. Would recommend this company

I can’t say enough positive things. I was very badly let down by another trader and these guys stepped in last minand saved the pond (and more importantly my fish) at short notice in the middle of a drought. Thank you so much.

We had our pond brought back to life by That Pond Guy. The pond was relined and the waterfall fibreglassed to make it usable again. The team also installed a new pump and UV filter. The work was extremely high standard and the team were very professional. They moved all our fish with care and repotted all the plants before reinstating the pond. Strongly recommend.

Many many thanks to That Pond Guy and his team for restoring our garden ponds back to normal. They made an excellent job of cleaning both out and at last we can see the fish again. They were so efficient, neat and tidy in what they did for us. I would thoroughly recommend this Company and I will certainly be using them again in the future.

Nothing too much trouble for these guys, excellent work carried out by a friendly operative and all done at a reasonable price. I would strongly recommend to anybody

Definitely would use this company again. Natalie and Tyrone turned up yesterday and worked solidly for nearly 3 hours bringing our pond back to sparkling condition. Everything the web site said it would deliver was delivered and the water is now crystal clear and the fish are happy. Re-potted the water lillies, jet washed the pond surround and checked over the health of each fish. Very professional service delivered by two very hard working people. Thank you.

The team from That Pond Guy were excellent. A really friendly team who worked hard to achieve a superb result. The work involved emptying and cleaning our pond, relining with fibreglass and installing a new pond filter. They took very good care of the fish and always left the pond/garden clean and tidy.

The work carried out on my pond was very good. It was done efficiently. My fish were saved and perfectly healthy afterwards. There was minimal damage to the rest of the garden. The worker who did the work was very nice and pleasant.

Wow what an amazing job Natalie did on our pond It looked like peasoup and the fish had all but dissapeared The water lillies had taken over and we just felt like giving up and filling the pond in Natalie arrived and four hours later we had a crystal clear pond with just a couple of baskets of water lillies and our fish swimming around with a new lease of life Highly recommend this company you will not be dissapointed

I would highly recommend The Pond Guy, We had 3 teams all were polite, professional and extremely careful to tidy up after their finish the job Our pond of 25 years, looks new and now does not leak Great work, 5 stars

Our pond was in a very poor condition when I contacted That Pond Guy during the bank holiday weekend early May. I was pleasantly surprised when Matt contacted me the same day with a full breakdown of costs and recommendations. Apart from a complete empty, clean and refill, we really needed a new pump and filter. Fast forward to Ashley arriving just over a week later who worked really hard in heavy rain showers to complete the work. He was professional and friendly and left the pond and surrounding area clean and tidy. I am delighted with the results and would definitely use them again.

I would highly recommend That Pond Guy to anyone who has a pond, I got a text on the day they were due giving me an arrival time which they met, they carried out the pond clean to a high standard. The guys were very professional and gave me some sound advice on how to keep my pond clean and healthy. When they left they left no mess and I was left with a clean and healthy pond.

I was rather surprised and very pleased to see 2 women, Natalie and Charlotte who came to sort out my damaged, empty, overgrown pond. They worked really well as a team and were very efficient, thoughtful and attentive to my foibles and made the final pond environs look wonderful and neat before they left. I would highly recommend 'That Pond Guy's (women!)

We were very pleased with the pond cleaning service we received today The murky pond was sparkling clean when Natalie and Ash were finished, They are a lovely couple very professional and efficient,would certainly recommend them.Matt was very helpful and kept in touch with us with our enquiries.